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Inventory Management Process: Eight Steps and the Records to Keep

The inventory management process has eight steps: plan, order, receive, store, issue, adjust, count and review. Each step must leave one record, so book stock can be proved against a count.

By Praveen Nune, Co-Founder & CEO · Updated 13 Nov 2026

Two stockroom staff in India check cartons on tall shelves, one holding a clipboard while the other lifts a box down.

Key takeaways

  • The inventory management process is eight steps (plan, order, receive, store, issue, adjust, count, review). Each leaves a record, so that opening stock plus receipts, minus issues and recorded losses, equals book stock (the quantity your records say you hold).
  • GST law fixes the columns of the stock account, including a column for goods lost, stolen, destroyed or written off. A process with no "adjust" step cannot fill it.
  • If pending purchase and sales bills can be entered before a count, enter them and record the shelf count as it is. If they are still pending, enter count minus pending purchase quantity plus pending sales quantity.
  • Software helps most at receiving, storing, issuing and alerts. Counting and adjusting still depend on your own discipline.
In this article
  1. 1What are the steps in the inventory management process?
  2. 2Why do inventory process step lists disagree, and what should yours include?
  3. 3How do you reconcile physical stock with book stock when the count does not match?
  4. 4What should the review step change in the next plan?
  5. 5Which steps of the inventory management process can software run for you?
  6. 6Frequently asked questions

Many descriptions of the inventory process are lists of verbs: forecast, buy, store, ship. A list of verbs cannot be audited, but a list of records can.

Indian law already names those records. A business registered for Goods and Services Tax (GST), unless it pays tax under the section 10 composition scheme, must keep a stock account that shows opening balance, receipts, supplies, losses and the closing balance, split into raw materials, finished goods, scrap and wastage. Every step of your process either fills one of those columns or prepares the next step.

This page gives the eight steps in that order, with the record each leaves and a pass-or-fail test. It then works through the mismatch that breaks most small stores: a shelf count that disagrees with the books because bills have not yet been entered.

Steps one to five and eight are also where our software does the work. We say which plan carries the features that are plan-limited.

What are the steps in the inventory management process?

The process has eight steps: plan, order, receive, store, issue, adjust, count and review, and then back to plan. Each step leaves one record, and each record can be tested as pass or fail. The table is the whole process on one page. It works as a flow chart or a slide.

Plan → Order → Receive → Store → Issue → Adjust → Count → Review → (back to Plan)

StepRecord it leavesStock-account column it feedsPass or fail test
1. PlanReorder level and order quantity for each itemNone directly; sets the receipts you expectPass: every item sold or used last quarter has a reorder level. Fail: any item ordered by feel.
2. OrderPurchase order with item, quantity, price and delivery dateNone directly; becomes the expected receiptPass: every open order has a quantity and a due date. Fail: an order with either missing.
3. ReceiveGoods receipt note (GRN), a slip recording what was counted at the gate, not what the supplier's invoice saysReceiptPass: GRN raised on the day, counted against the purchase order. Fail: stock entered only when the bill arrives.
4. StoreA location (shelf or bin, a marked storage position) against each itemBalance of stockPass: five items picked at random are found from the record alone in under five minutes. Fail: any of the five takes longer or is not found.
5. IssueIssue slip to production, or dispatch document or invoice to a customerSupplyPass: every movement out has a document the same day. Fail: stock taken with no slip.
6. AdjustAdjustment entry stating cause and approver (loss, damage, scrap, sample)Goods lost, stolen, destroyed, written off or given as gift or free samplePass: no quantity changes without an entry giving the cause. Fail: a figure overwritten in the register.
7. CountCount sheet showing the difference per itemBalance of stock, by raw materials, finished goods and scrapPass: every difference is explained or adjusted. Fail: one lump "stock adjustment".
8. ReviewList of differences, stockouts and slow itemsOpening balance of the next period, once differences are clearedPass: every item with a stockout or an unexplained difference in the last count has a reorder level reviewed and dated since. Fail: any such item with no change or note.

Step 1 needs a number. The reorder point is daily usage multiplied by lead time, plus safety stock. Lead time is the days between placing an order and receiving the goods. Safety stock is the buffer held against late deliveries or sudden demand.

Our worked example uses illustrative numbers. Usage of 20 units a day, a 5-day lead time and 30 units of safety stock give (20 × 5) + 30 = 130 units. When book stock falls to 130, you order.

To set usage from sales history instead of guesswork, see demand planning.

Why do inventory process step lists disagree, and what should yours include?

Step lists differ because no standard exists. Yours should include an adjust step because the GST stock account has a column for losses and write-offs, which Rule 56 requires.

The law is specific. As of November 2026, Rule 56 of the Central Goods and Services Tax (CGST) Rules, 2017, published by the Central Board of Indirect Taxes and Customs, requires every GST-registered business except one paying tax under the composition scheme in section 10 of the CGST Act, which taxes turnover at a flat rate, to keep stock accounts. Regular taxpayers must comply. They must hold:

  • the opening balance;
  • receipts;
  • supplies;
  • goods lost, stolen, destroyed, written off or disposed of by way of gift or free sample;
  • the balance of stock, including raw materials, finished goods, scrap and wastage.

The same rule says entries must not be erased, effaced or overwritten. Records kept electronically must keep a log of every entry edited or deleted.

Our recommendation follows from that. Correct a wrong figure with a new adjustment entry that shows the cause. Never type over the old number. If you are outside Rule 56, the same eight records are still a sound routine.

How do you reconcile physical stock with book stock when the count does not match?

If you can enter the pending bills before the count, do so and enter the shelf count as it is. If they are still pending, enter shelf count minus pending purchase quantity plus pending sales quantity. That second case is the rule in Tally accounting software's own help for its physical stock voucher, and it prevents the count from creating false gains or losses.

Tally names two causes of a closing-stock mismatch: inaccurate stock records, and theft, damage and loss.

Here is our worked example for the still-pending case, with illustrative numbers:

  • The shelf holds 1,050 units.
  • 100 units arrived, but the purchase bill is not yet entered.
  • 40 units were dispatched, but the sales bill is not yet entered.
  • The quantity to enter is 1,050 − 100 + 40 = 990.

After that entry, book stock is 990. Entering the pending purchase bill adds 100, giving 1,090. Entering the pending sales bill removes 40, giving 1,050. That equals the shelf.

If you had typed 1,050, the same two bills would take book stock to 1,110. That is a false gain of 60 units.

Run these tests before and during every count. Each has a pass and a fail:

  1. Pending bills listed by item. Pass: a list of unbilled receipts and dispatches with quantities. Fail: "we will fix it later".
  2. Movements controlled during the count. Pass: every movement has a dated slip. Fail: goods move with no paperwork.
  3. Unit of measure stated. Pass: the count sheet and the books use the same unit, such as pieces or cases. Fail: the shelf is counted in cartons and the books hold pieces.
  4. Totals by class. Pass: raw materials, finished goods and scrap are totalled separately. Fail: one combined figure.
  5. Every difference traced. Pass: each has a cause or an adjustment entry. Fail: one lump entry.
  6. Book corrected by entry. Pass: an adjustment entry exists for each change. Fail: figures overwritten.

If your company is audited, agree with your auditor in advance how large a difference they will treat as material. The stock audit page covers the numbers to reconcile first, and Tally inventory management covers a stock health check.

A stock-keeper counts a stack of cartons beside a tray of pending paper slips on a desk.
The shelf count and the pending bills are two separate piles of truth that must be matched before the book figure is trusted.

What should the review step change in the next plan?

The review step should change reorder levels for any item with an unexplained difference or a stockout. This is our recommendation, not a rule. The count tells you where the plan was wrong, and the next plan should use it.

Sort the review list into three groups: items that ran out, items with differences, and items that did not move. Raise reorder levels for the first, tighten the process for the second, and cut buying for the third.

To choose a control method for each item, see inventory management techniques. The right method differs by item, not by business.

A warehouse manager sorts small cartons into three separate groups on a long table.
Sorting items into ran-out, mismatched and unmoving groups shows which part of the plan each one should change.

Which steps of the inventory management process can software run for you?

Software can run planning, ordering, receiving, storing, issuing and the alerts that feed the review step. Arka Inventory is cloud software built natively on Salesforce, sold as a yearly subscription. Here is what we do at each step.

  • Plan and order. We plan purchases from real orders, forecasts and stock, and schedule purchase requisitions or purchase orders. Purchase orders and warehouse transfers are on our Basic plan and above.
  • Receive. Barcode-based receiving. Barcoding and packing slips are on our Basic plan.
  • Store. We put pallets away into warehouse bins and print pallet labels. Bin tracking is on our Enterprise plan.
  • Issue. We generate pick tickets that suggest the items and the bin location. Picking follows first in, first out (FIFO), and lots with expiry dates are picked earliest-expiry first. Lot, batch, expiry and serial-number tracking is on our Enterprise plan. Sales orders are on our Enterprise plan.
  • Review. We send alerts for items approaching or below minimum stock, for back-ordered items arriving, and for other inventory movements. Alerts are on our Basic plan and above. We also show stock across multiple warehouses, on-order quantities and lead times.

Bills of material and production, for manufacturers, are on our Advance plan. Our warehouse management feature covers receiving, putaway and picking in detail.

Onboarding typically takes a minimum of two weeks. The time depends on how ready your item, warehouse and opening-stock data are, and on the integrations you need. We include standard setup guidance and onboarding support.

Arka Inventory publishes a Tally integration; see the Tally integration guide.

As of November 2026, the 15-day free trial has full access and needs no credit card.

As of November 2026, Basic costs $199 a month and Advance $499 a month, both billed yearly, with Enterprise priced on request; see Arka Inventory pricing.

As of October 2026, Arka Inventory is rated 4.8 out of 5 from 46 reviews on Salesforce AppExchange.

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Frequently asked questions

There are eight steps, run as a loop: plan, order, receive, store, issue, adjust, count and review, with the review feeding the next plan.
Rule 56 applies to every GST-registered business except one paying tax under the composition scheme in section 10 of the CGST Act, which taxes turnover at a flat rate. Regular taxpayers must comply. The eight-record routine is a sound habit either way.
Tally's help names inaccurate stock records, and theft, damage and loss, as the causes. Unentered bills also create gaps, because goods can reach the shelf or leave it before the bill is posted. Enter pending bills first; if they are still pending, subtract pending purchase quantity and add pending sales quantity in the voucher.
There is no official template. A usable one has eight boxes in this order: plan, order, receive, store, issue, adjust, count, review, then back to plan. Under each box put the record it leaves and a pass or fail test.

A spreadsheet or Tally can carry the eight records for one store where one person enters every movement on the day. Software helps once receiving, bins and dispatch involve several people or warehouses, and the records fall behind. That is our recommendation. Arka Inventory publishes a Tally integration; see the Tally integration guide.

Sources

  1. 1.Rule 56, Central Goods and Services Tax Rules, 2017: maintenance of accounts by registered persons, Central Board of Indirect Taxes and Customs (CBIC), Government of India, November 2026
  2. 2.Closing stock mismatch after a physical stock voucher: causes and fix, Tally Solutions help documentation
  3. 3.Arka Inventory listing and reviews, Salesforce AppExchange, October 2026

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